We’re searching for a Records and Information Management Manager based out of the Firm’s New York office.
Reporting and Supervisory Relationships: Office Administrator and the Information Governance Regional Manager.
Summary of Duties and Responsibilities:
The Records and Information Management Manager is responsible for supervising the implementation, operation, and maintenance of the Firm’s established Records and Information Management program and personnel in the assigned Firm office. Supervises active and inactive files, records organization, evaluation, retention, quality control, and reports. Also responsible for supervising the Firm’s electronic imaging operations and Records and Information Management staff to achieve the Firm’s objectives in compliance with policies and procedures. Audits workflows and Firm personnel practices for compliance on a regular basis. The Records and Information Management Supervisor interacts effectively with Firm personnel, clients, and vendors, as needed.
EssentialJob Duties and Responsibilities:
Supervises the Firm’s Records and Information Management program and staff to support the Firm’s objectives.
Implements and supervises projects and coordinates resources to ensure successful completion of projects to achieve established Firm goals and objectives.
Trains, supervises, and reviews Records and Information Management staff.
Supervise the implementation and use of technology solutions (automated Records and Information Management systems, Document Management System, Electronic Storage Information, eDiscovery, task management applications, etc.) in accordance with the Firm’s “paperless” electronic Records and Information Management storage and workflows.
May assist in reviewing the Firm’s short- and long-term resource and space requirements to identify and evaluate possible options.
Assist and contribute to the analysis of key performance indicators and prepare reports for appropriate management and stakeholders to demonstrate the success of the Records and Information Management program.
Supervise and coordinate file transfers into and out of the Firm.
Manage records retention and on- and off-site storage in accordance with Firm policies and procedures.
Empower, mentor and guide Records and Information Management staff to develop, improve and grow the employees’ skills and career development goals, using leadership skills to develop a positive work environment.
Track, monitor, and audit activity and other metrics for the Records and Information Management program and staff.
Communicate effectively with Firm personnel at all levels to ensure awareness of and compliance with policies and procedures.
Manage inventory of records supplies.
Complete Firm-offered trainings and pursue self-directed development and increased knowledge of industry standards and resources.
Respond to requests to locate, retrieve, return, or update items.
Processes electronic and hard-copy records in Firm-approved storage.
Ability to maintain confidentiality.
Ability to maintain reliable, consistent attendance in the office.
Other duties as assigned.
Knowledge, Education, Skills and Ability:
4-year college degree or equivalent work experience.
At least 4 years of record management experience with legal/law firm experience and at least 2 years of supervisory or leadership experience.
Strong customer service and communication skills, verbal and written.
Advanced computer skills (e.g., Microsoft Office, Outlook email, PDF programs) and familiarity with Records and Information Management software applications such as Document Management Systems (e.g., iManage and NetDocuments), task management applications, and document capture technology.
Ability to operate required office equipment after reasonable training and instruction.
Ability to think creatively, critically and work collaboratively in a team environment.
Physical capacity to push, pull, or move carts and lift boxes up to 20 lbs. Reasonable accommodations will be made for qualified individuals with disabilities, if required, in accordance with applicable laws and Firm policy.
Secretary, paralegal, or Information governance experience.
Certified Records Management or similar professional certification.
Lewis Brisbois offers legal practice in more than 40 specialties, and a multitude of sub-specialties. Our attorneys have broad knowledge, experience, and sensitivity to our clients’ unique needs. Through interaction among our practice groups, Lewis Brisbois provides a wide range of legal services to each client with a continuity of representation across multiple disciplines. We have built longstanding relationships with corporate and institutional clients based on our ability to provide comprehensive service on a national scale.
At Lewis Brisbois, diversity is an integral part of our firm culture and our daily life. When we opened our doors over 40 years ago, we knew that one of our top priorities was to hire the best attorneys, staff, administrators, assistants, and clerks in every city where we opened an office. This core principle of our firm’s culture has resulted in our unique and valued diversity. We are proud to have a highly diverse firm comprising more than 3,000 people across the nation. The success of this approach is reflected in the fact that Lewis Brisbois has repeatedly received national recognition for its commitment to embracing diversity. Lewis Brisbois is commit...ted to hiring and retaining a diverse group of talented lawyers and staff, and demonstrates that commitment through non-discriminatory hiring, retention and promotion policies. The diversity of Lewis Brisbois' client base is matched by the diversity of our attorneys and staff.
With offices from Los Angeles to New York and Seattle to Miami, our attorneys reflect the communities in which they live. Lewis Brisbois' culture has fostered a diverse group of professionals committed to promoting the best interests of our clients, our communities and the legal profession. We support diversity in communities across the nation through new and ongoing relationships with minority and women-owned businesses.
Lewis Brisbois is known for its commitment to principled advocacy, an unflinching work ethic, and unyielding recognition of our duty to provide the highest level of service to our clients, who choose us because we take the time to understand their business interests and internal culture. We have developed sophisticated proprietary risk evaluation and litigation management processes that many of our clients have incorporated into their business practices, and we help them manage and defend claims and litigation. As a result, they are avoiding and reducing losses that impact their bottom line.
Our practice includes pre-suit counseling and problem solving based on a structured and accurate analysis of likely outcome. We know our clients’ objectives are often best served by a pre-suit resolution and we are often judged by the advice and counsel we provide toward that end. However, when trial is the answer and in the client’s best interest, Lewis Brisbois brings to bear the full force of our tenacious and sophisticated litigation prowess, utilizing our nationwide network of attorneys and support staff as well as our considerable technological resources.